Employment Opportunities 

Thank you for your interest in joining the Century Glass Family. Please fill out the application below in as much detail as possible. Your application will be kept on file for 6 months and when we have a job opening that fits your experience we will call you for a interview. 

Now Hiring For:

Customer Service/Inside Sales - Columbia, SC

Benefits– F/T, Hourly, Benefits and Commission Opportunities

Reports to– Office Manager in Corporate Office and Branch Manager – COLUMBIA BRANCH

Company Profile-

We are a South Carolina based, Retail Glass Company that has been locally owned and operated since 1991. Our success comes from the relationships we build with our existing customers and new customers that reach out to us daily, through multiple outlets. We simply stay focused on what matters most to our customers. We offer competitive pricing, friendly customer service and provide the highest quality products available in the market. With showrooms in Charleston and Columbia, our trained and knowledgeable staff, strive to be the experts in our field and one that customers call first, when they need our services.

Job Summary-

The Customer Service/Inside Sales Representative is responsible for assisting customers over the phone and in person when they visit one of our beautiful showrooms. As a customer service representative you will be exposed to a variety of challenges and will be working with both visible and accessible management team. Maintain a positive, energetic, customer service friendly attitude while assisting customers and other team members. Goals will be achieved through effective time management, being detailed oriented, having strong organization skills and by building solid relationships with our customers.

Job Duties

Provide the best possible customer service to all of our customers whether they call us on the phone or walk into one of our showrooms. Responsible for answering multi phone lines and providing customers with knowledgeable product information and assisting them with any product purchases they may have. Filing insurance claims for automotive glass replacement. Generate and schedule daily work orders for our technicians and providing accurate product quotes to customers in a timely manner. Responsible for recording detailed notes into our computer system, pertaining to each work order created in our system. Follow up with customers open quotes on a regular basis. Assist customers in our showroom and educate on displayed products. Provide support to our Outside sales and Marketing team. Assisting management in other tasks when needed. Maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a professional
manner. Participate in Trade Shows, Local Community Events, Fundraisers and Educational Presentations when asked.

Experience and Skills –

GED Required. College experience desired.
2-3 years of customer service, retail counter sales and call center experience helpful.
English Speaking, Spanish is a plus.
Strong written and verbal communication skills.
Must have strong typing skills and be detailed oriented.
Being able to multitask and keep accurate records.
Knowledge of different software systems and being able to navigate through multiple computer screens at a time.
Strong time management and organizational skills.
Professional appearance is required, as you will be working face to face with customers daily.
Self-motivated and have the ability to work individually, as well as, part of a company-wide team.
High level of integrity and work ethic.
Excellent listening skills.
Strong problem identification and objection resolution skills.
Being on time and having a positive attitude.

Requirements-

Speak English
Must possess a valid South Carolina Driver’s License.
Must pass a background check.

The ideal candidate will have experience in customer service, have a positive attitude, be self-motivated, have a professional appearance, have good listening skills, is detailed oriented, one who enjoys meeting new people and building long lasting relationships with our customers.

Entry Level Glass Trainee - Columbia, SC

CENTURY GLASS is one of Columbia’s fastest growing full-service glass companies. We currently have a position open for an entry/mid-level glazier trainee in our commercial division. 

If you don’t have any, or have limited glass experience, are mechanically inclined or have a construction back ground we may be the right company for a long-term opportunity. This is a fantastic opportunity to join an established local company. 

We will start the right person with a construction background and working knowledge of tools and measurements at a higher wage. 

IMPORTANT! If you are currently working for another glass company, WE WILL KEEP ALL OF YOUR INFORMATION AND OUR CONVERSATIONS CONFIDENTIAL. 

Skills needed:

*** Be organized and quality minded 

***Capable of heavy lifting 

***Possess outstanding customer service skills 

***Ability to read a tape measure 

*** Be a team player and work independently 

***Have a good driving record, be drug free and pass a background check 

*** Reliable transportation to and from work 

Most of our work is local to the Columbia area, conducted between the hours of 7:00 to 4:00 and is both indoors and outdoors. 

Our growing company offers great pay and benefits with the opportunity for advancement for results driven individuals who are ready to begin a new career. If you are hardworking and looking for an opportunity to learn a trade that is in high demand, please email us a resume / employment application or you can fax us at 803-256-4841. You can also fill out an application at our Columbia office located: 4059 Broad River Road, Columbia, SC 29210.

Entry Level Glass Trainee - Charleston, SC

CENTURY GLASS is one of Charleston‘s fastest growing full service glass companies. We currently have a position open for an entry/midlevel glazier trainee in our commercial division

If you don’t have any, or have limited glass experience, are mechanically inclined or have a construction back ground we may be the right company for a long-term opportunity. This is a fantastic opportunity to join an established local company

We will start the right person with a construction background and working knowledge of tools and measurements at a higher wage

IMPORTANT... If you are currently working for another glass company WE WILL KEEP ALL OF YOUR INFORMATION AND OUR CONVERSATIONS CONFIDENTIAL!!

Skills needed

 ***Be organized and quality minded ***Capable of heavy lifting ***Possess outstanding customer service skills**

*** Ability to read a tape measure ***Be a team player and work independently ***Have a good driving record, be drug free and pass a background check *** Reliable transportation to and from work 

Most of our work is local to the Charleston area, conducted between the hours of 7:00 to 4:00 and is both indoors and outdoors

Our growing company offers great pay and benefits with the opportunity for advancement for results driven individuals who are ready to begin a new career. If you are hardworking and looking for an opportunity to learn a trade that is in high demand, please email us a resume / employment application or you can fax us at 843-225-9850. You can also fill out an application at our Charleston office located: 8020 Dorchester Road, N. Charleston, SC 29418.

Apply Here!